The 30-day money-back guarantee applies to certain treatment plans under the Weight Reset Program. If you cancel your treatment plan within the first 30 days of receiving your first order — for any reason — we'll refund the total amount of your first order.
To claim your refund, message us here. Hims Support will process it, no questions asked.
Full terms are set out in clause 7 (”Refunds, returns and exchanges”) of our Terms & Conditions.
Questions? Send us a message through the secure messaging portal here: https://help.hims.com.au/hc/en-us/requests/new