How does the 30-day money-back guarantee work?

The 30-day money-back guarantee applies to certain treatment plans under the Weight Reset Program. If you cancel your treatment plan within the first 30 days of receiving your first order — for any reason — we'll refund the total amount of your first order. To claim your refund, message us here. Hims Support will process it, no questions asked.

Terms:

  • Applies to your first prescription order only
  • Refund request must be made within 30 days of delivery
  • Can only be claimed once per customer
  • Terms and conditions apply.

Questions? Send us a message through the secure messaging portal here: https://help.hims.com.au/hc/en-us/requests/new

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