Payment
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Do you offer payment plans?
Yes, we offer a range of payment options. For weight loss treatment plan, you can save up to $100 depending on the pl...
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How does the 30-day money-back guarantee work?
The 30-day money-back guarantee applies to certain treatment plans under the Weight Reset Program. If you cancel your...
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What payment options do you support?
You can pay online using your card (Mastercard/Visa).We offer Zip Pay as a split payment and payment plan option. You...
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How much does Hims cost?
The cost of treatment with Hims depends on what you're being treated for. Consultation fee Most treatments have a one...
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Refer and earn
Who's eligible to refer? You're eligible to refer if you're on the Weight Reset Program, or on an ED, hair, or PE tre...
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Hims Bundle and Save - Terms & Conditions
Welcome to Bundle and Save for Hims Weight Program! This offer allows eligible patients to bundle their subscription ...
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Does Hims do returns?
We don't accept returns. Our pharmacies follow strict professional practice standards — orders must be produced and s...
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What is the Hims refund policy?
If you are eligible for a refund, make sure to, cancel your subscription before 11:59pm on the day before your order ...
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Can I get a Medicare rebate for Hims?
Need an invoice for a private health insurance claim? Log into your account and send us a request through the secure ...
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Can I claim Hims on my private health insurance?
Private health insurance requirements vary between insurers and policies. We don't guarantee your insurer will cover ...
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How do I get a pharmacy invoice?
Your subscription covers the cost of your recommended treatment options and the related services provided by Hims, as...