Problems with your delivery

Why is my delivery showing as failed?
Deliveries can fail due to a courier delay or an issue with your address. Hims Support will be in touch within 24 hou...
My order never arrived. What do I do?
Send us a message through the secure messaging portal here and we'll follow up with the courier on your behalf. Quest...
You don't deliver to my address. Can I ship my order somewhere else?
Hims uses an Australian delivery partner to ship your orders. There are some suburbs we don't deliver to, but you can...
I'm missing an item from my order
Send us a message through the secure messaging portal here and we'll arrange for your missing item to be sent out. At...