Can I delay an order?

To delay or reschedule your order, log into your Hims account and follow these steps: 

1. Log into your Hims account

2. Head to the treatment plan you'd like to delay. 

3. Select Delay

4. Select how long you'd like your order delayed. 

5. Click Confirm, and you'll get an email confirming the new order processing date. 

 

If you've missed your dose for more than 2 weeks, or think you might miss it, chat to our support live chat team to connect with your Care team.

Questions? Send us a message through the secure messaging portal here: https://help.hims.com.au/hc/en-us/requests/new

Didn't find your answer?

Contact Us