How we deliver your order

Where do you ship to?
Weight Reset ProgramHims uses an Australian delivery partner to ship your orders. There are some suburbs we don't del...
How do I add delivery instructions to my order?
You can add delivery instructions through the AusPost app. It covers both StarTrack and AusPost deliveries. Questions...
How do I track my order?
You'll receive a tracking link by email for your order once it's ready for collection by the courier.Note: if your or...
Can I choose the date and time of my delivery?
Delivery dates and times are managed by AusPost or StarTrack — we can't select a specific window for you. If the driv...
What if I'm not home to receive my delivery?
Depending on your treatment type, your delivery will most likely have "Authority to Leave," meaning the courier leave...
Can I get my order delivered early?
Yes, you can bring your order forward. Submit your request through our live chat support team in your Web App or help...
When will my order be delivered?
Find your treatment type below for an estimate of delivery times:Erectile Dysfunction, Premature Ejaculation, Herpes,...
Can I delay an order?
To delay or reschedule your order, log into your Hims account and follow these steps: 1. Log into your Hims account. ...